Shipping Policy

Last updated: August 29, 2026

Paperback Books

Our paperback books are printed and shipped by our third-party printing and fulfillment partner, Bookvault. Because books are printed to order, please allow time for both production and delivery.

Available shipping methods, estimated delivery times, and shipping charges are displayed during checkout. Delivery estimates are not guaranteed and may be affected by production delays, shipping-carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

You will receive a confirmation email after placing your order. Tracking information will be provided when available.

Free U.S. Shipping

Free U.S. shipping is available on qualifying paperback bundles or promotions as described on the applicable product page or during checkout.

Digital products do not count toward a paperback quantity requirement unless expressly stated otherwise.

Shipping to Germany

Physical products are not currently available for delivery to Germany due to packaging-registration requirements. Customers located in Germany may still purchase eligible digital products.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if you notice an error.

Once an order has entered production or shipped, we may not be able to change or redirect it. Additional costs resulting from an incorrect or incomplete address may be the customer’s responsibility.

Multiple Shipments

Products within the same order may occasionally arrive separately. You will not be charged additional shipping when we divide an order into multiple shipments.

International Orders

When international shipping is available, customers are responsible for customs duties, import taxes, handling charges, or other fees imposed by the destination country. International delivery times may vary because of customs processing.

Digital Products

PDF puzzle books, mini-cases, and other digital products are delivered electronically and are not shipped by mail. Download instructions are provided after checkout and/or by email.

Delays or Missing Packages

If your order has not arrived within the estimated delivery window, contact us at conradinspire1@gmail.com. We will review the order and work with our fulfillment partner or shipping carrier to determine the appropriate next step.

If we cannot ship your order within the expected timeframe, we may contact you with a revised estimate and, when required, the option to cancel for a refund.

Contact Us

For questions about shipping or an existing order:

One Name Left
Operated by Conrad Inspire LLC
conradinspire1@gmail.com